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What is ARCSI?
ARCSI is the only
trade association exclusively for residential cleaning
professionals. Almost every other industry, large and small,
is represented by a trade association on the national level.
The residential cleaning industry is relatively new.
Organized cleaning services and franchises have only been
around for about 25 years. It is an exciting time to be in
this challenging yet rewarding industry.
Residential cleaning is the fastest growing segment of
the cleaning industry. More and more consumers see having
their homes cleaned as a needed service rather than a
luxury.
The time has come for residential cleaning industry
professionals to come together and work to set the course
for the future. ARCSI
has many exciting plans. We are working with consultants to
bring our members access to the best training aids and
business building information.
ARCSI Mission Statement
The Association of Residential Cleaning Services
International (ARCSI) was established to assist residential
cleaning service owners and professionals in starting,
promoting, building and expanding their residential cleaning
businesses. ARCSI is committed to providing valuable
information to ensure the growth and development of our
members' businesses.
Our mission is to provide members with a network of
knowledge and experience throughout the industry, whether
you are a veteran business owner or starting a new cleaning
business, buying an existing business, or purchasing a
franchise. By forging these connections, members benefit
from new perspectives while also helping to foster
profitable growth in the industry.
ARCSI Code of Ethics
ARCSI Members are committed to following these Industry
Standards:
- Operate constantly in accordance with the best and
fully accepted ethical business practices.
- Comply with all applicable laws and federal, state
and local government regulations.
- Provide employees with professional equipment,
proper training, and direction.
- Provide all services and products at fair, equitable
and non-discriminatory charges.
- Contribute to the overall growth of the industry by
being actively involved in activities that will enhance
the overall perception of the residential cleaning
industry.
- Work to meet and exceed the needs and expectations
of customers.
- Provide courteous and prompt handling of all
requests and complaints.
- Strive for the continued improvement of the image
and reputation of the industry by good business
practices and enlightened public service in the
community.
Industry Information
The residential cleaning industry is relatively new.
Organized cleaning services and franchises have only been
around for about 25-30 years. The residential cleaning
industry has become one of the fastest growing industries in
the country. Professional residential cleaning
services are expected to be one of the biggest generator of
new jobs 1994-2005 according to the U.S. Bureau of Labor
Statistics.
More and more consumers see having their homes cleaned as
a much needed service rather than a luxury. One of the
most dramatic shifts in the US economy has been the growing
number of dual-income households. According to the
U.S. Department of Labor, over 2/3rds of American women work
outside the home.
With the demand for cleaning services from a rapidly
growing consumer base, the residential cleaning industry
continues to experience tremendous growth. According
to the U.S. Department of Commerce, in 2004, over 10% of all
U.S. households paid a professional service to clean their
homes.
This is an exciting time to be in this challenging, yet
rewarding, industry.
Learn more about ARCSI at
www.arcsi.org.
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